Shipping & Delivery
Thank you for shopping with TJOURNEY Wellness. This page explains how we prepare and deliver orders for our journal and lifestyle products.
1. Order Processing
Orders are reviewed and prepared after payment is confirmed. Processing time may vary depending on order volume, product availability and the information provided at checkout. We will use the contact details on your order if we need clarification.
2. Delivery Address
Please check your name, address, phone number and email before placing an order. We are not responsible for delays or additional costs caused by an incomplete or incorrect delivery address.
3. Delivery Times
Delivery dates shown at checkout are estimates, not guarantees. Carrier delays, weather, holidays, customs or other events outside our reasonable control may affect delivery. Tracking information will be shared when available.
4. Missing or Damaged Packages
If a package appears damaged or does not arrive within the expected delivery window, contact us with your order number. For damaged items, please include photos of the product and packaging so we can review the issue.
5. Contact
Email: fahmida@tjourneywellness.com
Phone: +1 719 402 8567
2020 N ACADEMY BLVD, STE 261 #4228
COLORADO SPRINGS, CO 80909
